Tame your inbox. Finally. Master Outlook — email, calendar, contacts and the workflow that keeps professionals organised.
Practical from minute one: rules, folders, scheduling and the habits that end inbox chaos for good.
Folders, rules and quick steps that sort mail automatically.
Meetings, reminders and shared calendars mastered.
The workflow tricks heavy email users wish they'd learned years ago.
Microsoft Outlook is where working professionals spend hours daily — this course gives those hours back. You'll master efficient email handling, then let rules and folders do the sorting for you, take full control of calendars and meetings, and finish with a personal productivity workflow that keeps your inbox — and your day — organised.
None! If you send and receive email, you're ready — the course meets you wherever your inbox currently is.
Earn the "Outlook Professional" badge upon completing all modules and passing the hands-on final assessment.
Verifiable CredentialYes. The course is taught on the current Outlook for Microsoft 365, and your trainer shows the equivalents in the new Outlook and Outlook on the web — the skills carry across all of them.
For classroom training, PCs with Office installed are provided at our training centre. For live online training, you'll need a computer with Outlook or a Microsoft 365 account (a trial works fine — we'll help you set it up).
To receive the Edmire Outlook Professional Certificate, you must complete all 5 modules and pass the hands-on final assessment — a set of practical tasks (organising a mailbox with rules and folders, scheduling meetings, setting up signatures). Students who do not pass on the first attempt can retake the assessment free of charge.
You can take this course as classroom training at our Dubai centre, as live online classes with an instructor, or as custom on-demand training for groups and companies. All course materials remain yours to keep, so you can revisit any topic after the course ends.
You're exactly who this course is for. We'll set up a system that deals with the backlog once, then keeps new mail sorted automatically. Students regularly go from thousands of unread emails to a genuinely manageable inbox within a week of the course.
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